Introduction
At Arkyv ("Arkyv", "we", "us", or "our"), we take your privacy seriously. This privacy policy explains how we collect, use, and protect your information when you visit our website and interact with our services.
Information We Collect
Information You Provide
- Contact information (name, email)
- Company name and role
- Communications through our contact forms
- Waitlist registration information
Automatically Collected Information
- Browser type and version
- Device information
- IP address
- Pages visited on our website
- Time spent on pages
- Referral sources
How We Use Your Information
We use collected information to:
- Respond to your inquiries and contact requests
- Send waitlist and launch updates
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Third-party service providers (web hosting, email services, analytics)
- Legal authorities when required by law
- Professional advisors under confidentiality agreements
Data Security
We implement appropriate security measures to protect your information, including:
- Encrypted data transmission (TLS/SSL)
- Secure data storage
- Limited personnel access to personal data
- Regular security assessments
Your Rights
You have the right to:
- Access your personal data
- Request corrections to your data
- Unsubscribe from marketing communications
- Request deletion of your data
- Export your data
To exercise these rights, please contact us at hello@arkyv.ai.
Cookies and Tracking
We use cookies and similar technologies on our website. Some are essential for the site to work; others help us measure usage and the effectiveness of advertising. When the law requires it, we only enable non-essential cookies after you opt in via the cookie banner on our site.
Essential cookies and storage
These are needed for basic functionality (for example, remembering your cookie choices). They are set without optional marketing or analytics consent.
- cookieConsent and cookieConsentAnalytics — store whether you have accepted optional analytics and marketing measurement, chosen essential-only, or declined non-essential cookies.
Optional analytics and marketing (with consent)
If you choose Accept all in our cookie banner, we may activate the tools below. If you choose Essential only or Decline non-essential, we do not load these for that browser until you change your choice (for example by clearing cookies and visiting again, if we offer a way to re-open preferences in the future).
Vercel Web Analytics
We use Vercel Web Analytics to understand overall website usage (page views, referrals, and aggregated engagement). It is only loaded after optional consent.
Meta (Facebook) Pixel
We use the Meta Pixel on our marketing site to measure visits and conversions (for example, waitlist signups) and to support advertising measurement. Meta may set or read identifiers such as _fbp and _fbc in your browser. The Pixel is only loaded after optional consent.
Meta's use of data is described in Meta's Privacy Policy. You can review Meta's cookie information and ad preferences in your Meta account settings.
Meta Conversions API (server-side)
Alongside the Pixel, we may send limited conversion events from our servers to Meta (for example, when you join the waitlist). This can include a hashed form of your email address, IP address, user agent, event metadata, and the same types of browser identifiers Meta uses for attribution, so events can be matched responsibly. We only send these events when your browser has sent the optional consent cookie agreeing to analytics and marketing measurement.
Managing your preferences
- Use the cookie banner when you first visit (or after clearing site cookies) to accept optional tools or stay on essential cookies only.
- You can also manage or delete cookies in your browser settings.
Third-party services
We rely on providers for hosting, infrastructure, and the tools above. They process data under their own terms and privacy policies.
- Website hosting and delivery infrastructure
- Content delivery networks
- Security services
- Analytics and advertising partners (when you have consented)
Retention
Retention periods vary depending on the service and data type. We keep personal data only as long as necessary for the purposes in this policy.
- Waitlist submissions: Retained until no longer needed for launch communication or follow-up
- Analytics and Meta data: Retained according to each provider's settings and policies
Third-Party Services
Our website may contain links to third-party services. Their privacy practices are not covered by this policy. We recommend reviewing their privacy policies before providing any information.
Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via our website or email. Your continued use of our website after changes indicates acceptance of the updated policy.
Contact Us
For privacy-related questions or concerns, please contact us:
- Email: hello@arkyv.ai
- Subject Line: Privacy Policy Inquiry
We will respond to your inquiry within 30 days.